Serving Roseville, Rocklin, Auburn, Granite Bay, Loomis, Newcastle, Placer County, Meadow Vista and beyond Indoor Air Quality Roseville

Jason Was Very Thorough May 8, 2026

Jason was very thorough and took his time to figure out what was wrong. Much appreciated.

Ashley Brown

Consistently Great Customer Service May 8, 2026

Good Guys consistently provides great customer service with a quality work product and competitive pricing. Brad M. took the time to understand my concerns and tested several aspects of my HVAC to appropriately diagnose my issue. I’ll continue to recommend them.

Jessica Bouchey

Very patient and understanding May 8, 2026

Tim was very patient and understanding dealing with our diagnosis issues. I made him stay longer than he probably anticipated, and he kept a very pleasant attitude and did his best to diagnose what the problems were with our unit. Thank you.

Justin Wilburn

Would Recommend Good Guys to Everyone May 7, 2026

Jessica and Crystal were awesome with scheduling, and they sent Jason out today and he was great. Gave me some good info and options on my HVAC. Would recommend Good Guys to everyone.

dk fausel

If You Want Your HVAC System Done Right May 6, 2026

If you want your HVAC system done right, look no further. Tim went absolutely above and beyond and all I was getting was a quote. He left me with my systems cleaned off, a map of my home's vents, a detailed quote, and the confidence that the Good Guys were the only ones who would do the job right.

Taylor Gotfrid

Jason Was Awesome May 5, 2026

Jason was awesome. Very knowledgeable; in fact, the whole team I talked to was professional and reliable. I have found my new heating and AC company.

71weirdbeard

You’ve Gained a Lifelong Customer May 5, 2026

Good Guys Heating and Cooling was recommended when I needed a second opinion, and I couldn’t be happier that I went the extra mile. Jason, my technician, was more thorough than anything/anyone I’ve ever experienced in an HVAC experience. He absolutely left no stone unturned and explained, in layman’s terms, exactly what he was finding every step of the way. Jason was so informative, so professional, friendly, and very considerate of my home as well. A huge shout out to Jessica and Crystal for all their amazing help in scheduling, and with the finance end. You made the entire process so easy. I must say, Bill runs a top notch company and has company standards I’ve rarely seen. My interaction with his employees made me feel heard and not dismissed. No pressure, no upselling, and TONS of information to any question I asked or didn’t ask. Thank you!! You’ve gained a lifelong customer!

Sarah

Punctual and Very Courteous May 5, 2026

Kenny from the Good Guys came by to prep my HVAC system for the upcoming hot summer weather. He was punctual and very courteous. He took time to explain how I could improve the performance of my AC system.

M K

Brad McElvain was great May 4, 2026

Brad McElvain was great. He was very professional, knowledgeable, and personable.

Jim

Very courteous, thorough, and professional May 1, 2026

Brad from Good Guys was very courteous, thorough, and professional. He was very good at explaining the maintenance activities performed and any recommendations for a more efficient system.

Matt Washburn

Technician Was Exceedingly Professional May 1, 2026

Annual tune-up and service. Technician was exceedingly professional and knowledgeable. Good company to deal with.

Edward Phillip Dellnerseste

Great Same-Day Service May 1, 2026

Great same-day service to resolve an inoperable HVAC that was blowing a fuse. Jason, the technician, was capable, courteous, and personable. Jessica in the office was helpful and dispatched assistance promptly. Price was a bit higher than expected for changing out a contactor relay that’s about $40 on Amazon, but it’s probably not too far off of industry standard for same-day service and associated diagnostic to locate the short circuit. I’ve used them before and would do so again in the future.

Steve Beam

We really had a great experience May 1, 2026

My husband and I are really impressed with our recent HVAC duct replacement by Good Guys Heating and Cooling. Both the project manager, Randy Anderson, and Clinton Daley, the installation clinician, were personable, knowledgeable, efficient, and on time. Clinton was a hard worker and finished our job well within the time frame we were given. He also saw a hole in our outer wall where mice, rats, and insects could get in and patched it (without additional cost). Additionally, he removed a large object left and stored under our house that was too cumbersome for my husband and me to remove (also for no additional cost). He also secured insulation that was falling away from the subfloor—you guessed it—no additional cost. We really had a great experience doing business with Good Guys Heating and Cooling. We highly recommend using their services for any of your heating and cooling needs. They went above and beyond and we got a good deal more than we expected.

S Martinson

Very Capable, Very Professional Apr 30, 2026

Good Guys sent Roy, Connor M., and Mike. Very capable, very professional, on time, and very knowledgeable! Left the place clean! Thank you so much! In and out in 1 day!

Tami Somara

Tim Was Great Apr 30, 2026

Tim was great; we requested him personally to come back and do some extra stuff for us.

Charles Van Leuven

Most professional people to work with Apr 30, 2026

Jason Lee and Wes are two of the most professional people I have had the pleasure to work with. I have used Good Guys twice for AC repairs and maintenance and the work, communication, and professionalism are always top notch.

Dustin

Very, very nice company Apr 30, 2026

We had a new unit installed a couple of months ago and are now going through a few checks before final sign-off from county/state. Each time your company has been here your employees have been courteous, kind, and friendly. Today I met Lucus, who was focused, prompt, and very good at telling me what he was doing and what to expect through the appointment. Very, very nice company and I would definitely recommend to others. Thanks for your service 😊. Teresa Troxel

Teresa Troxel

On time and very professional Apr 29, 2026

The crew was on time and very professional. I would definitely hire them again and will be using them for my yearly inspections.

Denise Smith

Everything and everyone was amazing Apr 28, 2026

From scheduling to the inspection, everything and everyone was amazing. The whole process was smooth and easy! Thank you, Jason, for explaining it in detail too.

Tiana Schneider

Another Great Experience with Lucas Apr 27, 2026

We had (another) great experience with Lucas! Even though this issue turned out to be a thermostat user error on our end, Lucas was incredibly kind, patient, and professional. He took the time to walk us through the system zoning process and made sure we fully understood how to use the new thermostats before he left. Lucas made the whole experience comfortable and informative. Really appreciated his thoroughness and positive attitude—highly recommend!

Shannon Jameson

Excellent Job Servicing Our HVAC System Apr 27, 2026

Butch from Good Guys did an excellent job servicing our HVAC system. He arrived right on time, clearly explained what he was going to do, and kept us informed throughout the process. He also pointed out a couple of small issues we weren’t aware of and took the time to explain them in a way that was easy to understand. There was absolutely no pressure—just honest, helpful information. We really appreciated his professionalism and transparency. Highly recommend.

Paula Mays

We Are Very Happy With Our Choice Apr 26, 2026

In short, for those who don’t want to read a long review, we are very happy with our choice to go with Good Guys after receiving quotes from three other companies and doing our due diligence. We are satisfied with their service and the initial install! Butch and Mike C were great! Now for the details… We had our entire HVAC system replaced a couple months back and last week we started having issues with it cooling. It would not work one day and then work the next day for some reason. We called Good Guys when we had the initial problem and scheduled an appointment for a few days later; however, we canceled it since our AC started working in the meantime. Unfortunately, it went out again, so we called on Friday to reschedule an appointment, and after explaining our frustration and insisting on an appointment prior to their proposed date (it’s going to be 100+ this week and we have an infant), we had someone come out on the following Monday by 9 a.m. It was a quick fix, which I was relieved to hear. After a little troubleshooting, they determined it was a loose fuse and replaced it. I appreciate their prompt response and the fact that the issue was a quick fix since we just paid quite a lot of money to install the entire unit, and I was really concerned about it already giving out. Ultimately, I am satisfied with their service and I am happy with my choice to go with Good Guys. Butch did the original install and was pleasant during our initial interaction, and he fixed the machine again today and was also great and fast. Mike C also assisted with the original install and was pleasant to work with as well. Ryan was our salesman, who I was initially in contact with; he was patient and answered my questions and was a pleasure to work with. One of the reasons why we decided to go with Good Guys for sure. I would recommend the Good Guys!

Anyssa Ramirez

Very Informative and Helpful Apr 25, 2026

Jason Lee was very informative, and Jessica and Crystal were very helpful when setting up the appointment.

Rosemary

Friendly and Professional Service Apr 23, 2026

Jessica and Crystal were both friendly and professional during my conversations with them while setting up our appointment. Mike C. and Jason arrived promptly, and were polite, clean, and outgoing during our maintenance service. We appreciated how thorough they were! Thank you so much!

Jim Wassel

He was amazing, very, very thorough Apr 18, 2026

Tim Snyder from Good Guys came out to our air/heating unit. He was amazing, very, very thorough and friendly. I would absolutely 100% highly recommend him.

Sandy Delise

Amazing Service, as Always Apr 17, 2026

Amazing service, as always. Brad was extremely helpful, attentive, and provided excellent quality in the maintenance appointment. He also was very helpful in notifying us of some additional upgrades we may need in the future. Another reason why we will only trust Good Guys with our HVAC, AC, and heating services!

Blair McIntosh

Brad was a great technician! Apr 13, 2026

Brad was a great technician! He arrived exactly at our appointment time. He explained things multiple times to ensure I understood. He made sensible recommendations. I’d definitely ask for him again, if given the choice! Thanks, Brad!!!

Mandy Johnson

Honest and Trusted Technician Apr 11, 2026

Butch is a top technician, honest and trusted with his assessments.

james zarbis

Happy with My HVAC System Apr 11, 2026

I’ve been happy with the HVAC system and the follow-up maintenance by Good Guys. Butch did the recent service, and the process and customer experience was good.

Rick Pasco

Great Experience with GGHA Apr 10, 2026

Great experience today with GGHA. Very competent technician and felt very comfortable having him in my home.

Heather Valdez